Effective Date: 28/03/2023

 

Thank you for using SecureFlow for your encryption needs. We are committed to providing you with the highest level of security for your emails, files, and chats across your existing tools with our Zero Trust encryption technology. Below is our cancellation policy, which outlines how you can cancel your SecureFlow subscription and the terms that apply.

 

 1. Subscription Cancellation

 

– Initiating Cancellation: You may cancel your SecureFlow subscription at any time. Cancellation must be initiated by [specify method, e.g., logging into your account and selecting the ‘Cancel Subscription’ option or contacting our support team].

– Effect of Cancellation: Upon cancellation, your subscription will remain active until the end of the current billing cycle. You will have continued access to all SecureFlow features until this time.

– No Prorated Refunds: We do not offer prorated refunds for any part of your subscription period that you do not use.

 

 2. Automatic Renewal

 

– Renewal: Your SecureFlow subscription automatically renews at the end of each billing cycle unless you cancel the subscription before the renewal date.

– Notification: We will send you a reminder email 7 days before your subscription is set to renew. This reminder will include information on how to cancel your subscription if you choose not to renew.

 

 3. Refund Policy

 

– Refunds: All payments made to SecureFlow are non-refundable, except in cases of billing errors or as required by applicable law.

– Billing Errors: If you believe you have been billed in error, please contact our support team within [specify time frame, e.g., 30 days] of the billing date. We will investigate the matter and, if a billing error is confirmed, issue a full or partial refund accordingly.

 

 4. Account Deactivation

 

– Voluntary Deactivation: Should you choose to deactivate your account after cancelling your subscription, please be aware that you will lose access to all encrypted data and SecureFlow services.

– Data Retention: SecureFlow will retain your encrypted data for [specify period] after account deactivation. After this period, all data will be permanently deleted from our servers.

 

 5. Changes to Cancellation Policy

 

– Policy Updates: SecureFlow reserves the right to update this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.

– Notification: We will notify you of any significant changes to the cancellation policy through your registered email or via notification within the service.

 

For any questions or further clarification regarding our cancellation policy, please contact our support team at [insert contact information].

 

If you need help with anything contact us at support@secureflow.me

We appreciate your trust in SecureFlow to protect your confidential communications and data.